Last updated: [DATE TO BE UPDATED]
Charter is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your information when you use our aviation marketplace platform.
• Account details (name, email, phone number)
• Passenger information for flight manifests
• Payment and billing information
• Identity verification documents
• Communication preferences
• Flight requests and booking details
• Travel preferences and requirements
• Aircraft and operator selections
• Flight history and ratings
• Device information and browser type
• IP address and location data
• Usage analytics and platform interactions
• Cookies and tracking technologies
We use your information to:
• Facilitate flight bookings and quote requests
• Process payments and manage transactions
• Communicate booking updates and confirmations
• Verify identity and ensure platform security
• Improve our services and user experience
• Comply with aviation regulations and legal requirements
• Send marketing communications (with consent)
We share your information with:
• Aircraft Operators: Necessary booking and passenger information
• Aviation Authorities: As required by law and regulations
• Payment Processors: For secure transaction processing
• Service Providers: Trusted partners supporting our operations
• Legal Requirements: When required by law or court order
We implement industry-standard security measures including:
• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• PCI DSS compliance for payment processing
• Staff training on data protection practices
Under applicable privacy laws (GDPR, CCPA), you have the right to:
• Access: Request access to your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Restriction: Limit processing of your data
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent for marketing communications
We retain your information for as long as necessary to:
• Provide our services and maintain your account
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Aviation records may be retained longer as required by law
Charter operates globally, and your data may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.
We may update this Privacy Policy periodically. We will notify you of significant changes through email or platform notifications. Your continued use constitutes acceptance of the updated policy.
For privacy-related questions or to exercise your rights, contact us at:
Email: privacy@charter.com
Data Protection Officer: dpo@charter.com
Address: [CHARTER PRIVACY OFFICER ADDRESS]
Note: This is a template structure. Please replace with actual privacy content from your Charter_Legal_and_Policy_Documents_Bundle_NEW.pdf file and ensure compliance with applicable privacy laws.